ZenDen Psychiatry

Poor communication. Seeking help for sleeplessness due to anxiety for Julie Angileri at ZenDen/Capstone was one of the worst decisions in my life. Julie and her office staff misrepresented the acceptance of my insurance. I saw on their website that they accepted my insurance and was “in network” as well as getting verbal verification from her office that this was the case. Julie wanted to see me every other week so I went along expecting $40 copayments. No acceptable solutions were provided. After seeing Julie 7 times I started getting rejection letters from my insurance company citing that Julie and ZenDen were not in fact in network and my visits, which Julie was billing my insurance $750.00 per 15 minute session, would not be covered and I would be responsible for thousands of dollars. I confronted Julie about this and she said she thought she was “in network” and asked me to give her time to investigate. I didn’t hear anything back from her until 11 months later when I started getting bills again without any explanation. I’m sure you can imagine what kind of stress this caused and what this did for my anxiety. Julie provided absolutely no help to me and in fact made my life worse. I would caution anyone seeking help from this office to strongly reconsider. BUYER BEWARE!!! It

I trust Julie completely. I initially was nervous to look for a prescriber because I’ve had a lot of negative experiences in the past. Right off the bat, Julie eased those nerves by being incredibly responsive and working with me through my initial questions via email. Her approach is holistic, gentle, and kind. We worked together to find something that was aligned for me, and she supported me through a process of understanding myself and my neurodivergence in a completely new way. I’ve always felt safe within my queer and trans identity with her, and haven’t ever felt any form of judgement. Not only does she provide incredible ongoing care, but she is also attuned and tracks important dates and details in a way I’ve not experienced with a provider before. Working with her the past year has been the greatest gift. I truly can’t say enough positive things. Her care and approach laid the groundwork for me to support myself, and ultimately shift my life from survival into stability and the ability to access joy. ✨