Wiser Counseling - Virtual Therapy in AZ

Very difficult to schedule with. I asked twice about making a phone call and was told I could only email, as the provider was “busy all day” with her son. Email is very difficult to plan appointments when the provider and my family are very busy people, and when the provider takes days to reply. My daughter’s last appointment I asked to reschedule 2 days prior to her appointment, as we had a family issue come up, where I had no transportation to get her to the appointment. I was told I would be charged a reschedule fee of $150. I would think with 2 days notice, I would be given some flexibility. But no, the provider said I was 1 hour outside of a 48 hour window to cancel. I figured out a way to get my daughter to her appointment under stressful circumstances, but will not be returning. Their policies and difficulties with simple scheduling do not make the process easy for an already challenging teenager, whom I was trying to seek help for. I Wish I had more positive things to say, but my daughter was never happy to attend these appointments so we will be finding care elsewhere. A simple online scheduling feature may alleviate some of the challenges we faced within the last 4-5 months.

Anna Liu has built something rare in this practice—a space where therapy is both deeply compassionate and also clinically grounded. The therapists here skillfully integrate Emotionally Focused Therapy (EFT) and the Gottman Method. Their trauma-informed, attachment-based perspective helps individuals, couples, and families find safety and clarity on the path to healing. Anna’s leadership shines through in the everyday detail—this is a practice built with heart, integrity, and excellence.