Thriveworks Counseling & Therapy Colorado Springs

Watch your rates with this company. If you have insurance they charge you double what their out of pocket expense is. Meaning it goes from $200 to $395 that they bill your insurance. Same product, "same level of care", but they make twice the amount per session. They have no problem with this because its just what they charge your insurance and your "out of pocket expense" is less than you would have paid cash. Just a greedy corporation gaining from peoples mental health issues. The company says take it up with your insurance even though it is them sending out the bill.

Spent quite a while on the phone on hold to schedule my first appointment. Drove to office the day of and the office was empty and the therapist's name was not listed. Called back and after a long hold I was told the therapist I had an appointment with did not in fact even work on that particular day and they weren't sure how I was scheduled with that person. Finally trying to get established with a therapist can cause a lot of people anxiety or stress and this was an awful experience.