TherapistUnverified
Thriveworks Counseling & Psychiatry Detroit
Health
Detroit, MI
Health
Thriveworks Counseling & Psychiatry Detroit provides ADHD-focused therapy in Detroit, MI, helping clients understand their neurodivergent brain and develop coping strategies for daily challenges.
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Google Rating
Based on 59 reviews
Jennifer Barron
8 months ago
I’m extremely disappointed and feel completely deceived. Before starting therapy, I specifically asked the scheduler to check my copay because I cannot afford high-cost sessions. I was told my copay should be $0, and at most $30 since I have BCBS insurance. This reassured me and I proceeded with therapy, only to find out two months later—after my sessions had been processed—that I owe $860. Had I been told the truth or advised to confirm directly with my insurance, I absolutely would have. But I wasn’t. I trusted what I was told and now I’m stuck with unmanageable debt simply for seeking help. I’ve tried multiple times to speak with a manager to discuss the situation and the integrity of the service, but I’ve been ignored. Instead, the billing department is now threatening collections. I’ve requested a payment plan that I can actually afford, but they only offered one rigid option: 25% down and four monthly payments. That’s not feasible for me. What was supposed to be six sessions of therapy has now become the biggest source of stress in my life—all because of misinformation and lack of I’m extremely disappointed and feel completely deceived. Before starting therapy, I specifically asked the scheduler to check my copay because I cannot afford high-cost sessions. I was told my copay should be $0, and at most $30 since I have BCBS insurance. This reassured me and I proceeded with therapy, only to find out two months later—after my sessions had been processed—that I owe $860. Had I been told the truth or advised to confirm directly with my insurance, I absolutely would have. But I wasn’t. I trusted what I was told and now I’m stuck with unmanageable debt simply for seeking help. I’ve tried multiple times to speak with a manager to discuss the situation and the integrity of the service, but I’ve been ignored. Instead, the billing department is now threatening collections. I’ve requested a payment plan that I can actually afford, but they only offered one rigid option: 25% down and four monthly payments. That’s not feasible for me. What was supposed to be six sessions of therapy has now become the BIGGEST source of stress in my life—all because of misinformation and lack of support. I would not recommend this place to anyone, especially if you value transparency and financial peace of mind. support. I would not recommend this place to anyone, especially if you value transparency and financial peace of mind.
Bailey Lincoln
9 months ago
Melissa Gray is very knowledgeable and easy to talk to. I highly recommend her. Im always feeling great right after our chat. Thanks!
Showing 1-2 of 5 reviews