TherapistUnclaimed
The Adult ADHD Center of Washington
Health
Washington, DC
1.7(7 reviews)
Health
The Adult ADHD Center of Washington provides ADHD coaching services in Washington, DC, focusing on helping clients build sustainable habits, improve focus, and achieve their personal and professional goals.
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Google Rating
Based on 7 reviews
Austin Schessl
9 months ago
INSURANCE FRAUD!!!! There's a lot to this so bear with me. So, for starters I want to point out that similarly to many other reviews it took forever for Dr. Reinhard to respond to emails, he would ask if I was available on a specific date and time, I would quickly confirm availability and then just a few days before that date he would send another email changing the date say he wasn't available. Once we finally had our appointments though he seemed very nice and helpful in providing a diagnosis (THIS WAS 1 YEAR AGO). Now for the INSURANCE FRAUD, I had a unique insurance situation where I was being covered by my wife's insurance (Aetna) but was also under my employer's provided insurance (Cigna). The information I provided the ADHD center was for my Aetna coverage and I have proof that Aetna covered my visits. HOWEVER, I just got a letter from Cigna stating that 3 weeks ago the ADHD Center submitted an insurance claim for my visits last year, which was denied by Cigna due to it being outside the window of time for the ADHD Center to submit their claim meaning I would need to pay the bill (if billed by the ADHD Center). REMEMBER I already stated that I have PROOF that Aetna had already covered the appointments, and I have paid my portion of the bills. The ADHD Center will not return my calls about this. When I provided my SSN and other information for the visit they must have somehow seen that I had two insurance providers and thought they could get a payday by charging both companies. As if I wouldn't have noticed a copay from both companies even if this second claim hadn't been denied. DON'T WORK WITH THEM!!!!
Travis Prest
1 years ago
This place is unprofessional or at least very unorganized. I was contacted by Dr. Matthew J. Reinhard to schedule an introductory call. I was not available the proposed date but I offered for any date and time over the following two weeks. I had to send two more emails before a concrete response. Dr. Reinhard sent an email at 6PM asking for a call later the same evening. Although I replied within 20 min, I never got the call that night. He later followed with an email "Ok I missed it." While he offered to reschedule, I no longer trusted him or the office to handle my healthcare.
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