Polaris Counseling provides ADHD coaching services in Naperville, IL, focusing on helping clients build sustainable habits, improve focus, and achieve their personal and professional goals.
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Google Rating
Based on 97 reviews
Kelly
7 months ago
We came to Jamie to work out some kinks in our marriage. He was very real, straight forward, and helpful. He taught us how to communicate with love during times when it is most difficult. After just a few months, we feel as though we can talk through the hard things without misunderstanding one another. Most importantly, he never took sides during our session. Both my husband and I always felt heard! We are so thankful for Jamie.
AG
11 months ago
Disappointed. My husband and I came here for couples counseling. Counselor was nice but just rephrased our words into her own. Its great that she understood what we were sharing but felt like we weren’t getting any direction, tools, challenges, or opportunities to truly discuss any issues we were dealing with. We continued to see her weekly to “give it a shot” but just felt like we were wasting money. We left Polaris for about 6-7 months and recently called to come back since it’s a convenient location for us and we know they have several other therapist. Amy was pleasant but brushed me off when i shared my interest in us coming back with a different therapist. Made comments like “well, i really don’t even know what availability we even have or when we could get you in.” It felt as though they didn’t want new business. I shared for the right therapist who has experience in marriage counseling, we would be willing to try and make ANY times work. Still rambled and could not give me an available time or a therapist suggestion. I even went ahead and shared the three therapists whose profiles interested me online and still nothing. Guess they’re all booked and none of their therapists have availability… Update to owners response: thank you for the response but feels like you aren’t seeking to understand the situation. We were NOT given any options to be placed on a waitlist. We pretty much were told no availability with any of your therapists (other than the one we had) - although we provided Amy a 7-days a week, all day open availability. The only therapist who had availability was the one we shared we did not want to see again. I’m sure Amy is great - but I’m telling you a firsthand we were given no options with any therapist and no waitlist option.
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