Phoenix Mental Health- Ketamine, TMS, and ECT Treatment Center

Staff is great. Dr. Johnson refused to answer questions, provide information, discuss treatment. When he was asked about specific concerns, I was cut off, and told he had all the information he needed to know and there was nothing more to discuss. Scary to say the least, coming from a psychiatrist. Don’t ask too many questions or you will be cut off as well. Insurance approval was not even submitted for 10 days after initial consultation, it takes up to 3 weeks for approval, so why did it take so long to even submit? I was told the information was never provided to the insurance person in their office. If you can find other place to get treatment do so.

After prep and explanation of outpatient procedure, I was told last minute that the anesthesiologist backed out due to other medical factors despite a medical team clearing me for treatment and offering insight/advice for said treatment. This team succeeded, however, in negating any hope I had left. Don't consider this office if you want your hope left intact.