Pacific Mind Health - TMS, Spravato & Psychiatry, Los Angeles

My provider Shira Crohn is the best along with her team. They are always available for anything that comes up. Thank you for being the best!

I’m not sure how to put this but here is my experience with this place, I filled out a very long and difficult enrollment packet. The time given for filling out this lengthy form is 24hours. It was a struggle to get this in on time as a disabled person who needs assistance. The enrollment forms are required to confirm an appointment. The office was kind and extended the time period for me and I was able to get it all filled out. So I log into my video appointment, I spend the next hour trying to paint a good picture of my medical history, conditions, symptoms etc, I like many psych patients have a hard time being vulnerable and open it drags a lot of issues to the surface. It’s always a struggle as a patient with memory issues to list every medication I’ve tried over the last 30 years but the whole conversation seems to hinge on this list of meds, I can name a few but mostly I remember what class of drugs and the most recent few I’ve tried, and I still get “what are the other meds? Can you remember any more? Do you know the names of those meds?” Over and over. As the hour is almost up I’m told they will not be able to take me on as a patient. Hospitalization at least partially with a program is the only resource I’m given, I ask for guidance getting my anxiety meds managed as every doctor including primary care says the psychiatrist is the only person who can manage that prescription, then I get the same ole’ “drugs are bad, we don’t want you to get addicted, research shows longtime use has cognitive issues” for a medication I’ve been on for 30 years and never had addiction issues with, a medication for which there is no adequate substitute which I know because I have tried all of them, a medication that prevents me from needing treatment in the ER, a medication I rely on. Considering the same doctor believes I need such intensive care her only advice is the hospital can help but I can’t, however going off my longtime anxiety meds is totally fine. I asked for medication help, I got nothing, I asked if they could help me find a therapist who deals with patients like me, and again I got nothing, I asked for another option to this partial hospitalization and outpatient program suggestion since due to my physical health I can’t get around at all on my walker, and still nothing. So I’m out $30 for my copay, I need help, I struggle with asking for it and believing I could feel better, that things can change and that my effort matters. So this appointment didn’t serve me very well, but it did damage every hope I had, it did make me feel broken and it did make me lose any remaining hope that there’s anyone out there who can help or is willing to even try. This place isn’t good and it isn’t bad it seems to be towing the same line as most of the other places I’ve tried, so if this sounds familiar to you and you’re looking to break the cycle and really get some help from a professional who’s gonna listen to you and work hard to get you meaningful help and work towards something better My advice is skip this place it’s just more of the same. I’ve sadly needed to add to this review. Once I made a review here they used my review against my private medical and personal information to hunt me down find my cell number and call me, according to the guy who called some manager or whoever Esther my psych appt doc is new and that’s not the type of care they provide. I asked if she’s so new why is she not supervised why after 159 minute basic intake was this new person able to not take me as a patient but can recommend higher care and partial hospitalization with no oversight?? You only called me because of a review you don’t want to hurt your reputation. I say I do not want to do this I’m scared to even try another doctor this experience is making me scared to seek help, they offer to send me info and at this point I feel like they’re hounding me I get texts from the hospitalization reds I get texts I get phone calls every day. Finally yesterday, I told them take me off any list I am not a patient don’t contact me ever.