Insight Counseling Center, Pllc

My non-stellar review personally isn’t for my therapist, which I really recommend - Maggie! But for the coordinator, who is in charge of patient interactions and billing, whose name is Sarah Reis. I found her approach to handling billing, especially under a therapeutic practice quite disappointing. Guidelines, tell us to pay 24 hours before our appointment and there are no options to pre-pay, even though the practice state there are. Even after a multiple attempts (4+) to ask to not send such triggering emails and text messages. She still continues to do so even though I have never sent a payment later than the 24 hour marker. It is shocking that an establishment that is supposed to help individuals consistently overstep boundaries and honestly deters patients from wanting to seek help. Due to this issue, I have stopped doing therapy at this practice and urge others in similar situations to do to the same.

I've worked with Annie Nugent for about a year now. I'm a therapist myself, and I came to her wanting to do some somatic work. Working with her, I've developed the ability to pay attention to my body and honor whatever comes up. Annie gently walked me through what felt like a very daunting process. She's never pushed me to go somewhere I wasn't ready to go, but offered me opportunities to build safety for myself. If you're considering working with her, I recommend it. She's thoughtful, supportive, and kind.