Imagine Behavioral Health

ABSOLUTELY UNPROFRESSIONAL. I caught bad vibes off this place from the jump. One of my relatives was referred to them from a PCP for evaluation and treatment. The PCP put them on Celexa for the time being, they were not used to any antidepressant meds PERIOD- this is important later. It took two weeks for them to even LOOK at the referral, and I had to call them to get them to do so. And when I called, the guy I spoke to had the NASTIEST attitude I’ve heard in a while. And I was calm and nice about it because I understand referrals take time. Later that day they called this family member to set up an appointment with them. The relative did a zoom call for their intake, said all was fine. The second visit, they took them off Celexa after not even giving it 4 weeks to get leveled off in their system, telling them the prescriber only placed them on that medication so that they were “on something” for the time. And then took a person who’s inexperienced with antidepressants in the first place from a low potency antidepressant SSRI to a high potency stimulant SSRI- Prozac AND a mood stabilizer/anti-seizure medication- Lamictol. They didn’t even give the first medication time to work for one and then threw them onto two brand new medications at the same time that are known to have bad side effects. I noticed a negative change in the person almost immediately. They ended up having a reaction to it, and when they called Imagine Behavioral for help- ISN'T THAT WHAT ITS FOR????- they were told in a moment of crisis, that no one could help them, and that they would have to make an appointment. Then, proceeded to call them back later that same day just to reiterate it to them like they’re rubbing it in their face. These people are so unprofessional and don’t even have the resources to handle a patient’s crisis. Rude and lazy from the jump, and beyond unhelpful during a crisis. That’s fine. My family will go elsewhere. No wonder y’all barely have any reviews. You don’t do enough to get one.

Amy Arnot is not a good psychologist. Very bad communication skills and always wants to reschedule. She is rude to her clients over text message and in session. I have been to multiple therapists and rehab facilities and never received this subpar care in my life. I honestly makes me sad to write this post