Healing Feathers

I urge you to read this before seeking care here. Ideally, I would submit a claim with DOPL and NASW for the ethical violations that occurred at this office through their clinical director and LCSW, Ronda Davis. I haven't done so yet, but could not idly sit by without saying something. I am publicly and vulnerably sharing these things for you to make your own decisions about this office. I originally sought care to deal with some traumatic events that have happened to me in my life. There were several ways in which additionally purchased resources (not covered by insurance) were marketed, but they were highly pressed. One of these options was ketamine assisted therapy, which cost me several thousand dollars. As a person in a very vulnerable position, being newly divorced and having a history of trauma, I assumed that Ronda would have my very best interest in mind. I ended up completing 10 of the planned 12 sessions of ketamine-assisted therapy. The biggest ethical dilemma (but not the first), started after my 10th session. This is where I get real and vulnerable with y'all. During my 10th session, I mentioned a traumatic sexual encounter that happened to me as a child. But following my tenth session, Ronda suggested that I start to see her less frequently. I assume this was because I was somewhat progressing and wrapping up the series. I was not being checked in on, did not have any follow-up appointments, and was left to face this childhood memory alone. I began feeling a very strong sense of suicidal ideation creep into my life. It started small, but snowballed quickly until I felt like I was going to explode. This is when I reached back out to Ronda, revealing I was experiencing suicidal ideation. We set a day and time for an appointment, for 4/16/25 around 4 pm. Unfortunately, Ronda had a marketing event prior to our appointment. She ended up pushing the appointment back to 4:30 because the event was running long, but by the time 7:00 pm rolled around I had to ask to cancel the appointment because I had not yet been seen. I asked to schedule another appointment. Ronda got back to me two weeks later, on 4/30/25, texting me availability that she had in the afternoon. When a client divulges information regarding suicidality, it is completely unethical to no-show an appointment and wait two weeks to reach out again without giving them resources or a trusted professional to see in your place. I have read through this post so many times, editing and think to myself, "that's not that bad," so I imagine you're probably doing the same. I do want to explain from a personal level how this affected me. I had to establish a new therapist, but because Ronda had violated my trust and abandoned me when I needed and asked for help, I had a very difficult time placing full trust in another professional's hands. Many sessions with my new therapist were about the multiple ethical violations that occurred at Healing Feathers and how much they were affecting me mentally. Not only did this take time, but it took time to trust another therapist enough to speak about the memory that had originally triggered such intense feelings of suicidal ideation. Amidst all of this, I also needed to talk about the divorce I was going through. I started experiencing panic attacks. My chronic pain had gotten so intense I was barely holding a job. For months, going to sleep was the best part of my day. I truly struggle to share this because I'm scared of not being believed. I don't want Healing Feathers to reply to this at all, I want no communication with their office ever again. I just want people to know that you deserve better care than the care I received at Healing Feathers. Healing is not linear, but I do know that this kind of behavior from a therapist does not contribute to healing in any circumstances.

BEWARE. A severe lack of professionalism on the business side of this operation makes it a dangerous place for anyone with a mental health diagnosis. Rampant incompetence with regards to billing and insurance practices at this clinic have caused severe harm to my health and well being.