Family Care Center Therapy & Psychiatry - Central Austin

I was helped tremendously by O. Pena to not worry about connecting with my counselor as I am not tech savvy. O. Pena PSR went through the link instructions twice. I want to encourage upper management to give her a raise. She deserves it . She calmed me way down. I'm 77 years old & feel intimidated whenever I have to deal with technology. Lauren Romero is my new counselor. She was an excellent listener and very compassionate. She had to ask me probing and very personal questions. She was gentle and responsive when I didn't want to talk about a painful memory. I really appreciate that she respected my boundaries. She deserves a raise as well!

This place is so welcoming and I felt so comfortable there. The staff were super sweet and created a safe space for me to be myself and to express myself as the provider listened to me. Then as I came to a stopping point finally, she then gave her feedback. I like the fact that I can see the Psychiatrist and also have a counseling appointment on the same day back to back which is very convenient. I’m having a good feeling that I am going to like this place compared to integral care. I pray things work out!