Dauntless Psychiatry

If I could rate a zero I would. The staff is kind and I have nothing against them, but the way the office is run is utterly pathetic especially for a medical service. For the price you pay per visit you’d expect top quality communication and to receive responses regarding medication side effects without having to wait for days. Adding on to the cost factor, I was supposed to receive a follow up about a new medication I started which did not happen. It is truly unprofessional how unorganized their files are, the doctor didn’t even know I was in the building or had an appointment because nothing was filed correctly. Even after that they had the wrong file pulled up, the doctor is super kind and does her job well, but the place is complete chaos. I have also received random charges to my account and have been unable to get ahold of the staff to find out what it was for, and when they finally responded it was like they hadn’t even read my message, they just sent me to a different department and that was it. This is the only psychiatrist I have been to, and after my experience with this clinic I don’t know if I even want to try another clinic. It is just sad how poor the management is.

Today was my 2nd visit with Ashlea and I cannot say enough good things about her and the rest of the team there! She's so down to earth and actually listens to your needs. She talks to you like a person and doesn't treat you like you're just a patient. She's the first mental health specialist that I've seen that genuinley cares about getting me the correct treatment that I need. Everyone is so friendly and it's such a welcoming enviornment to be in. I love it here and will continue to see Ashlea! 12/10 recommend!