Behavioral Health Services of Arkansas

My Second appointment I drove from Jacksonville to Behavioral Health in Little Rock, low on money and gas. Went to the Receptionist to check in, she said "your appt was at 9 NOT 10!" I pulled out my appt card and showed it to her, it clearly stated 10. I was visibly upset at wasting my time and limited gas, only to be BLOWN OFF! The Receptionist was clearly annoyed and did NOT CARE at all that Behavioral Health screwed up my appt. I said I would not be back, and she said "okay, that's fine!" Someone should tell this girl that patients PAY HER SALARY!

I absolutely adore my therapist! Ms. Simpson has worked with me for almost two years. We were first linked during the pandemic, so all of my sessions were via Telehealth. The first appointment was my intake appointment; it was not a therapy session. This is standard procedure and was used to provide me with her diagnosis. From there, we have worked on my needs and she has been amazing. I am a completely different person from who I was when I started working with Ms. Simpson. For the first time today, were were able to meet face-to-face and she is just as wonderful! I really do recommend Behavioral Health Services and I definitely recommend Ms. Simpson. :)