Baltimore Counseling Center

Waited 30 minutes to be seen by LMSW Brenden Stinson via telehealth. This therapists NEVER joined the session. I called twice, no answer. I was communicating via text with Gres regarding the appointment and having to wait. After waiting 25 minutes I was told they couldn't make contact the therapists. I was then offered to connect with a different Therapist, to which I obviously declined. This was a horrible experience for a perspective client. Will not be returning or referring this practice to anyone.

I have been seeing Dr. Aviles at Baltimore Counseling Center for about 8 months now, and I could not be more grateful for the support, understanding, and guidance I have received. From the very beginning, Dr. Aviles created an environment that felt welcoming and safe, making it easy to open up and share what was truly on my mind. His energy is calm yet encouraging, and he has a natural ability to connect with people in a way that makes you feel genuinely heard and understood. One of the most important things in therapy is feeling like your therapist truly listens, and with Dr. Aviles, that has been consistent throughout every session. He takes the time to understand not only what is being said, but also the emotions behind it, and responds with insight and compassion. What stands out most about Dr. Aviles is his gift for making you feel valued as a person, not just as a patient. He doesn’t rush conversations or make you feel like you are just another appointment on his schedule. Instead, he brings an energy that makes each session feel purposeful and individualized, which has been a huge part of my progress and growth over these past months. His ability to truly listen and reflect back in ways that provide clarity has been exactly what I needed from therapy. I also want to give special recognition to Vhey, who handles scheduling and communication for the center. They have been absolutely wonderful to work with, always making the process of booking appointments smooth and stress-free. Whether it’s a reminder about an upcoming session, help with rescheduling, or keeping me informed of any changes, Vhey does it all with professionalism, kindness, and great attention to detail. It’s often the small things that make the biggest difference, and having that reliable support on the administrative side has made my experience at Baltimore Counseling Center even better. Overall, my time at Baltimore Counseling Center has been nothing short of excellent. Dr. Aviles has been a cornerstone in helping me navigate challenges and build a stronger version of myself, and the team behind the scenes, especially Vhey, ensures everything flows seamlessly. I am truly thankful for the care, compassion, and dedication I’ve experienced here, and I would highly recommend Baltimore Counseling Center, Dr. Aviles, and the staff to anyone seeking therapy and genuine support.