Alaska Behavioral Health

Would give Zero stars if I could. Was never informed of who I would be seeing until I showed up for the appointment. Joe saw me for all of 20 minutes through Telehealth (was never told it was going to be Telehealth. I loved having wasted the time driving to Fairbanks for a 20 minute zoom call.) and decided that ALL of my diagnosis that I’ve had for 10+ Years were Incorrect and I didn’t actually have them. No ADHD, No Bipolar, No Depression. He credited all my issues to “poor sleep schedule”. I used to go to this center for YEARS as a Teen and Young Adult and have never felt so blatantly disrespected, disregarded, and brushed aside as I did in the time I was in this building for 1 appointment. Joe decided to focus on all the wrong problems, and completely ignored the fact that I was there as a person seeking to stabilize their mental health. I went in for HELP, and was basically shoved out the door with “You don’t have this, See another clinic if you want a second opinion.”

They let their patient suffer and go without their medications because they don’t know how to manage their time. We were told to call on Monday to speak with the ANRP who is managing our meds and after leaving a message on Monday, Tuesday, and Wednesday we still never received a call back. Called again on Friday only to be told they don’t have clinic on Friday and the providers in Anchorage won’t do anything about it so we must wait until Monday to speak with Kim. That will be 7 days without our psychiatric medications! This should not be allowed to happen. Joe with the nursing managers office is a real piece of work she was dismissive and sarcastic I can’t believe medical offices let people like he interact with the public.